Our ongoing support ensures your ERP stays optimized and fully supported.

Smart Support That Stays With You

Fast. Focused. Functional

Reliable Help. Real People. Right When You Need It.

At Streamline, Inc., support is a core part of the partnership. Whether you’ve just launched Business Central or are optimizing a well-established system, our dedicated support keeps you confident and connected. From helpful guidance to proactive solutions, we’re here to ensure your ERP runs smoothly and your business keeps moving forward—with clarity and momentum. 

Solve. Improve. Empower

What Our Support Covers

Our team is available to help troubleshoot issues, answer questions, and keep your Dynamics 365 Business Central system optimized.

Benefits of Migrating from NAV to Business Central

Solve. Improve. Empower

What Our Support Covers

Ongoing ERP Assistance

Our team is available to help troubleshoot issues, answer questions, and keep your Dynamics 365 Business Central system optimized.
- Email and remote support access
- Help with modules, reports, workflows
- Timely responses from experienced consultants

System Health Monitoring

We keep an eye on your environment to catch problems early and prevent disruptions.
- Error and performance monitoring
- Best-practice recommendations
- Regular health check reviews

User Support & Training

Support extends beyond the system—your people matter too. We help users stay confident and capable.
- On-demand training sessions
- How-to guidance for new users
- Personalized coaching for key roles

Issue Tracking & Resolution

We use structured systems to track, prioritize, and resolve your support requests—so nothing slips through the cracks.
- Dedicated support ticket system
- Clear escalation paths
- Full documentation of fixes and responses

Flexible Support Plans

Whether you need occasional help or full coverage, we offer support options that scale with your business.
- Hourly, monthly, or project-based support
- Custom service level agreements (SLAs)
- Priority access for plan subscribers

Post-Go-Live Coverage

We stay with you beyond implementation to ensure your system delivers lasting results.
- Hypercare and stabilization support
- Go-live monitoring and user feedback
- Fine-tuning based on real-world use

Support That Powers Progress

01

Prompt, Human-Centered Response: You’ll always speak with someone who understands your system—not a chatbot or generic help desk. We respond quickly and communicate clearly.

02

Business-Centric Solutions: We look at the bigger picture. Our support isn’t just about resolving tickets—it’s about improving the way your ERP supports your daily operations.

03

Flexible Support Options: From monthly plans to project-based assistance, you choose the level of support that works best for your team and budget.

04

Minimized Downtime, Maximized Efficiency: With structured issue tracking and fast resolutions, we reduce interruptions and help your team stay focused and productive.

05

Proactive System Health Checks: We don’t wait for problems to arise. Regular reviews and insights help prevent issues before they impact your business.

06

Hands-On User Guidance: Our team supports your people—not just your platform. We offer practical training and clear direction to build confidence and reduce frustration.

07

Support That Grows With You: As your business evolves, so do your needs. We adapt our support to match your pace and complexity—without skipping a beat.

Choose a plan that fits your team, your needs, and your pace.

Looking for flexible support options?